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Social Security Administration (SSA) Monthly Data for
Social Security Number Replacement Card Applications
Filed via the Internet

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(Updated )

This dataset contains data for fiscal years 2016 onward and is currently available in the following formats:

CSV | XLSX

Background

The SSA provides a variety of ways to conduct business with the agency. Via the internet, SSA offers members of the public the opportunity to request a replacement Social Security Card online. The SSA started rolling out this application in fiscal year 2016 on a state-by-state basis with full implementation occurring over several years. For a list of the states where this application is available, go to: Social Security Number and Card.

As part of our effort to expand and improve internet services, we monitor usage of existing online options. This dataset provides the volume of Social Security Number Replacement cards requested via the internet and the total volume of Social Security Number replacement cards requested via all service channels.

Dataset Index

Agency Program Description

The Social Security Administration administers a number of online applications that provide the public an alternative to visiting SSA offices. One such application is the Internet Social Security Number Replacement Card.

You need a Social Security number to get a job, collect Social Security benefits and get some other government services. But you don't often need to show your Social Security card. Do not carry your card with you. Keep it in a safe place with your other important papers.

You can use a my Social Security account to apply for a replacement Social Security card online if you:

  • Are a U.S. citizen age 18 or older with a U.S. mailing address (this includes APO, FPO, and DPO addresses);
  • Are not requesting a name change or any other change to your card; and
  • Have a driver's license or a state-issued identification card from one of the states where we have already rolled out this application. A current list of the states where this application is available at Social Security Number and Card.

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Dataset Description

This dataset provides monthly volumes at the national level from federal fiscal year 2016 onward for Internet Social Security Number Replacement Card.

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Data Collection Description

We get internet front-end activity counts from SSA's Online Social Security Replacement Card Application. We capture the transactions when public users access the application. We store the transactions in a data warehouse.

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Data Dictionary

Fiscal Year (FY): The 12-month period from October 1st through September 30th.

Month (by District Office Workload Reporting (DOWR) Month): The month the data was produced. DOWR reporting months are administratively set reporting periods and do not necessarily correspond exactly to calendar months.

Total Application Count: The number of Social Security Number replacement card applications submitted via all service channels.

Internet Application Count: The number of Social Security Number replacement card applications submitted via the internet.

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